Miscellaneous
- ★ Why is the weight of a package coming from the merchant or from the courier, different from the one received by the subscriber from My Shopping Box?
- I requested that my packages be shipped at the same time, why are they arriving on different days?
- What if the item is lost while in the possession of My Shopping Box?
- What if the goods received at the My Shopping Box US Facility are damaged?
- What if the package I receive is damaged?
- What if My Shopping Box finds the goods insufficiently packed for transport, can I request MSB to repack or reinforce the packing to withstand international transport and handling?
- Can I request My Shopping Box to call or contact a merchant in my behalf to clarify issues about my order or its return and refund? I also want to avoid spending for overseas call charges.
- What is the limited liability rule on behalf of My Shopping Box?
